The Director of Student Services functions as the Chief Student Services Officer for Blackhawk Technical College providing organizational leadership, enhancement of student success, and meets the changing needs of students for all student services and enrollment management functions. This position reports directly to the College President and is a member of the President’s Executive Council, and attends all College Board meetings.
The Director of Student Services provides leadership and coordination of responsibilities within the Student Services Division including Enrollment Development, Records, Registration, Financial Aid, Student Life, and Advising. This position will also oversee the Student grievance policies and procedures including judicial process, information dissemination services, student engagement. Above all, the primary role of the Director of Student Services is to identify and eliminate potential barriers to student success with a focus on Servant Leadership.
Administration of policies and procedures related to student success and enrollment management.
Provide direction and leadership to Student Services Division to ensure strong, reliable, student focused services.
Provide leadership and management for all areas within Student Services.
Administer college policies and procedures to regarding students.
Knowledge, Skills & Abilities:
Education & Experience: