The ERP Business Analyst provides technical support for BTC’s integrated administrative management information system (Banner) and companion products, who is adept at matching business requirements to ERP system functionality addressing gaps through process and/or software changes. Through continuous communication with all levels of the organization, the System Analyst documents and analyzes processes by working with departments to identify required business process changes or to devise technical solutions that support the need. The System Analyst understands business processes and leverages technology to optimize them.
Additional products include other campus software and web applications that interact with ERP system (i.e. Document imaging, Portal, payment gateway, etc).
This position operates in a team environment to support information technology solutions that improve business efficiency and productivity for the College. This position works closely with departmental staff to examine existing business models and flows of data, discuss findings, and design an appropriate improved IT solution.
The major areas of the Business Analyst position include:
Knowledge, Skills & Abilities:
Education & Experience: