Position is responsible for all Support Services functions within Information Technology Services. Support Services includes, but is not limited to, distance education initiatives learning management systems, flexible education technology, general help desk support, and any expansion of such technologies. The Technician will support these technologies, establish and maintain documentation and training materials, and develop analysis for trending, efficiencies, and improvements.
Educational Technology Support:
Documentation & Training:
Assist Instructional Technology Systems Specialist to:
Provide technical and documentation assistance to ITS management.
Incorporate team building and participation concepts; establish positive working relationships as part of the BTC culture.
Knowledge, Skills & Abilities:
Education & Experience: