The IT Systems Engineer provides technical support for IT infrastructure with responsibility for testing, implementation, maintenance, administration and engineering for the Blackhawk Technical College Server Platforms and Network Infrastructure. Support includes: technical planning, testing, implementation, maintenance, and administration of the BTC physical and virtual server platforms, Microsoft Exchange, storage area network (SAN), the enterprise backup and restoration systems, utility and management servers and appliances, and malware protection systems. Duties include installing and optimizing systems for performance, availability, fault tolerance and security. Position will require some after hours monitoring and response to service outages, and alerts, additionally the position is oncall 24 x 7. Additional duties include documentation, programming, monitoring, consulting, troubleshooting, analysis, design, hardware specification, and installation. This position reports to the IT Systems Manager and collaborates closely with the other IT System Engineers.
Position is posted open till filled, we will begin review of applicants on November 20, 2018.
Responsible for Design, Implementation, and Administration of BTC Server Infrastructure.
Provide technical support and maintenance for the Microsoft Active Directory, Email, and Enterprise Anti-virus/spam
Provide technical server support, coordination, administration, and IT security
Provide advanced trouble-shooting and service restoration for server and component problems.
Provide technical support coordination, documentation, and administration functions.
Other duties and responsibilities.
This position will not directly supervise other staff but will informally provide direction to other staff in how to complete work assignments and will be a technical project leader.
Knowledge, Skills & Abilities:
Education & Experience: